AFTER ONE (1) BUSINESS DAY from order placement, any Order Changes are Subject To A $35 Order Change Fee. It Is Incumbent Upon Our Customers To Know What They Need Beforehand And To Order Accordingly. Once steel has been cut on an order (usually 1-2 business days following order receipt), there will be at least a 15% restocking fee for any order changes which cannot be applied without starting over (see below).
Credit card orders cancelled before steel is cut are subject to a 5% card processing reimbursement fee. Orders cancelled or altered after steel has been cut are subject to a 15% restocking fee. Once a barrel has been rifled, it then becomes subject to at 35% restocking fee. Once a barrel is complete and cancelled before it ships it is subject to a 40% restocking fee. We may accept returns of most new, unopened items within 30 days of delivery for a refund minus a 40% restocking fee. Any In-Stock items which are returned are subject to 10% restocking fee. As our barrels are highly custom, they are oftentimes difficult for us to re-sell based on any given configuration and as such we cannot give full refunds for unwanted barrels or barrels that were ordered with undesired/mistaken specifications by the customer. We will waive this restocking fee and also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). X-Caliber Barrel & MFG warranties barrels up to one (1) year following purchase against all manufacturer defects within our stringent specifications, assuming only factory ammo has been fired through the barrel and no alterations have been made to the barrel. If a flaw or issue arises that is determined to be X-Caliber's manufacturing, we will cover the shipping to us, correct the issue and cover the return shipping to the customer; if upon receipt every aspect passes inspection, it is incumbent upon the customer to be aware that they will need to cover shipping expenses, both ways.
Free Shipping for EMT, Fire, Police, Active Duty Military/National Guard/Coast Guard/Reservists/Military Veterans. Just email a picture of your applicable first responders ID card to firstname.lastname@example.org and I will reimburse your shipping on Web orders. Free Shipping only applies to full-priced orders and cannot be applied in conjunction with any other sale, coupon code or promotion.
Our current wait times are as follows:
*Please refer to the footer of this page for up-to-date production lead-time estimates.
Expedite Option reduces estimated lead time by approx. 50%-25%, not including 3rd party service lead times such as Cryogenics or Cerakote
Wait times are just an estimate, as tools can break requiring replacement, extending our lead time by 6 to 8 weeks or more.
Our estimated wait times are very conservative estimates intended to account for any possible delays during production. While it is not uncommon for us to complete and ship an order well before the outlined lead times, do not count on this on any given order.
Expediting a barrel will give it a priority tasking, meaning that when that work order reaches each station on the production floor, it gets bumped to the front of the line when that station is tooled up and running that configured rotation (for example: on a .308 Win Expedited order, when the drill is tooled up for drilling .30 calibers, the Expedited .308 Win order gets drilled first). Otherwise, all orders that are not Expedited are processed in the order in which they are received, within each station's rotational schedule.
X-Caliber Barrel & MFG guarantees 1MOA or better accuracy (3 shot group) with the following exceptions:
Due to a lack of industry standards, X-Caliber will only guarantee 1 MOA or less on AR barrels with JP Enterprises or Rubber City Armory bolts, headspaced to them by X-Caliber Barrel & Mfg.
There is no guarantee of 1 MOA or less on barrels less than 16" in length, barrels with Spaghetti AR Contours, Lightweight AR Contours, or all-steel prefit contours #1, #2 or #3.
Our default finish, regardless of 416R or 4140CM steel, is the Polished finish. Our Matte Finish option takes the shine down via aluminum oxide media-blasting. This does not apply a black or blued finish to the barrel. Both Polished and Matte finish will come in-the-white. We also offer Cerakote, which is recommended for all 4140CM barrel orders to aid in rust prevention.
Any alterations done to an X-Caliber Barrel & Mfg. barrel, after it leaves this shop, releases X-Caliber Barrel and Mfg. of any and all responsibility. X-Caliber Barrel & MFG warranties barrels up to one (1) year following purchase against all manufacturer defects within our stringent specifications. If a flaw or issue arises that is determined to be X-Caliber's manufacturing, we will cover the shipping to us, correct the issue and cover the return shipping to the customer; if upon receipt every aspect passes inspection, it is incumbent upon the customer to be aware that they will need to cover shipping expenses, both ways.
X-Caliber Barrel & Mfg. will NOT warranty barrels that have been fired with non-factory/hand load ammo!
X-Caliber Barrel & Mfg. will make every effort to ensure certain configurations of barrel length, gas system length, chambering, etc. will work accurately and reliably. However, we cannot guarantee that all possible configurations selected will be accurate or reliable. In most cases, we will do our best to contact the purchaser with any conflicts or issues that may arise with any given barrel configuration. But ultimately, the selected configuration falls on the purchaser to perform their due-diligence in researching the proper configuration for their desired application.
Only one (1) sale, promotion or coupon code is valid per order. In some cases, while the cart checkout page may allow for more than one sale, promotion or coupon code to combine and complete as an order, we will be required to contact the purchaser and make corrections to the order before we can begin processing that order.
Orders placed before the official start date of a sale, promotion or coupon issuance event will not qualify for any stated discounts, benefits or coupon codes of said promotion after the fact. Conversely, orders placed after the official end date of a sale, promotion or coupon issuance event will not qualify for any stated discounts, benefits or coupon codes of said expired promotion. ONLY ORDERS PLACED DURING THE OFFICIAL DURATION (BETWEEN START DATE/END DATES) OF A SALE, PROMOTION OR COUPON ISSUANCE WILL QUALIFY FOR THE STATED DISCOUNTS, BENEFITS OR COUPON CODE ISSUANCES THEREIN.
Credit card orders cancelled before steel is cut is subject to a 5% reimbursement fee. Orders cancelled after steel has been cut is subject to a 15% restocking fee.
Customers may request a signature required on our FedEx shipping. There will be an extra $5 fee for the service.
If FedEx records indicate your package has been delivered, and a FedEx delivery signature option was not selected, FedEx may deliver to a residential address without obtaining a signature. FedEx and X-Caliber does not accept liability for loss or damage due to releasing such packages.
There is no guarantee of MOA on barrels less than 16"
X-Caliber Barrel & Manufacturing Inc reserves the right to refuse service to any customer.
For information on shipping and returns, please refer here.